Banks
NBFCs
Fintech Platforms
Microfinance Companies
Asset Recovery Agencies
Loan Aggregators
Ethical, Legal, RBI-Trained Workforce
All collection efforts are driven by a team that has undergone 100+ hours of RBI-compliant training. We strictly follow all regulatory guidelines and prioritize borrower rights.
Debt recovery agents trained in customer sensitivity
Documentation and call logs for every interaction
Escalation matrix in place
Tailored Debt Recovery Solutions for India’s Lending Sector
At YCOLLPRO, we offer comprehensive services across the debt recovery lifecycle. Whether you're dealing with skipped borrowers, soft collections, or difficult accounts, our trained professionals and data-driven approach help you recover faster — without compromising your brand’s integrity.
Industries We Serve
YCOLLPRO serves a wide range of financial institutions and asset holders:
Telecalling Services
Polite Persistence, Professional Outreach
Our trained telecallers are experts at engaging with borrowers empathetically while maintaining firm compliance with RBI and client standards. We combine respectful communication with timely follow-ups and real-time updates.
Includes:
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Daily call reports and borrower status updates
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Compliance-ready scripts
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Data privacy and borrower dignity maintained
Field Collection
Face-to-Face Collections with Integrity
When in-person engagement is required, our trained field agents step in. Equipped with empathy, negotiation skills, and knowledge of legal boundaries, they help recover overdue debts while preserving borrower relationships.
Includes:
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Coverage in 5+ states
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On-ground verification and recovery
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Escalation handling and borrower education
Skip Tracing
Locate & Reconnect with Lost Borrowers
Our skip tracing unit specializes in tracking down unreachable or absconding borrowers through advanced data tools, local intelligence, and digital footprints.
Includes:
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Address & contact tracing
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Field validation and neighborhood intelligence
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Pre-litigation location recovery
